Department of Consumer Affairs is Department of Corrupt Affairs
Consumers filing complaints advised to approach consumer-courts
My complaint dated 01.11.2018 against non-supply of desired pre-booked meal in GoAir flight-number 145 from Delhi to Ranch with seat-number 6A and PNR-number DE164B on 29.10.2018 reached to Department of Consumer Affairs when a lady calling from telephone-number 23761699 of the Department on 12.12.2018 at 10.55 am for more than 12 minutes (voice-recording with me) strongly advocated for GoAir that the airliner did so according to rules framed by GoAir, and I must have been aware of such anti-consumer rules of GoAir before pre-booking the meal. She further asked me to approach Consumer Court in case I wished to challenge GoAir rules. If consumers are to approach consumer-courts for such petty matters and anti-public rules, ...