Consumer Protection Act 2019 coming into force is incomplete without amending rules for packaged commodities and incorporating provisions for suggestions from consumers
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Consumer Protection Act 2019 has come into force from 20.07.2020 with several added features to safeguard interests of consumers. But big question is why some basic root-level changes are not incorporated either in the Act itself or by simultaneous modifications in existing system.
National Anti-Profiteering Authority (NAPP) presently working under Department of Revenue should be shifted to Department of Consumer Affairs. Unfortunately there is no provision of entertaining feedback and suggestions coming from experts either by NAPP or by so many bodies constituted under Consumer Protection Act 2019. There must be some body which may have power to study and implement suggestions (if feasible) so that problems may not arise at root-level required to be tackled by NAPP or other bodies cons...









